Frequently Asked Questions – Job Seekers & Employees
Get your questions answered. We want you to feel confident about putting your career search in our hands. We hope these frequently asked questions help you in your decision to work with us. If you have additional questions, please contact our office and we’ll be glad to help.
Does Team1Medical offer employment types other than temporary?
Absolutely. In addition to temporary placements, Team1Medical offers direct hire and temp-to-hire opportunities for a large variety of client companies.
Do I have to pay a fee to use Team1Medical’s services?
Team1Medical Staffing never charges our candidates/employees a fee to apply for a position or to be placed on an assignment. We simply ask for you to uphold our core values when working with one of our client companies.
- Operate with honesty and integrity
- Treat everyone with dignity and respect
- Have a positive and professional approach
- Maintain a commitment to excellence
What is the benefit of working with a staffing agency?
With a staffing agency, you will find the flexibility, variety, and growth potential you need in your career search. In our 31 years in business, we’ve built relationships with key people at leading employers. With Team1Medical, you get the inside track on Houston’s best opportunities – many of which are never advertised on their company’s websites or on job boards.
Does Team1Medical offer other services, like resume review?
We do. We know finding a job can be tough! To help in this process, Team1Medical has provided you additional resources to help you in your search: MyTeam1Medical.com
. This resource offers career goal and personality assessments, resume review, free webinars, interview tips, and much more! It’s free to sign-up and free to use.
How do I refer a friend or employer to use Team1Medical’s services?
Referrals are the biggest compliment we can receive, and we appreciate you thinking of us! Your referral will pay off for you now and in the future! Once we place your referral and all eligibility requirements are met, you could earn a monetary bonus for yourself or a donation to the charity of your choice in your name. Our Referral Bonus program also applies to new business referrals whom you know personally are currently hiring. Ask your recruiter for more details!
To refer a friend or employer to us, please contact your recruiter or complete our online form.
How do I apply for a job through Team1Medical Staffing?
! Or you can easily apply for any of our open positions listed on the Search Jobs
page of our website.
Do I need to submit a resume with my application?
Yes. Whether you upload your resume with the application, copy/paste it, or email it to email@example.com,
we will need an electronic copy of your resume. Microsoft Word documents are preferred.
What if I don’t see a job that I’m interested in – should I still apply?
Yes. We receive new positions every week, and we want to know if you’re looking. In addition to completing our online application, we recommend you sign up for job alerts
to be notified when new jobs become available.
I applied for a position through an external job board. Do I need to apply on your website as well?
It is not required for you to apply through our website to be considered for a position. We may ask you to complete an application during or after your interview, so we can build you an internal profile.
What happens after I apply?
After your application is received, our recruiters will review your resume. Our goal is to contact all qualified applicants within 5 business days. If you have not heard from us within that time, please contact the recruiter managing your desired job or email firstname.lastname@example.org.
Through our interview and 360⁰ assessment process, we identify your goals, interests, experience, skills, personality and career progression. Once we get to know you well, we look for opportunities that create a successful match in which you will thrive. We then verify your education and employment history, references and background, and conduct drug screenings.
The last step and the ultimate goal is to put you to work!
How long will it take for me to get a job through your company?
We do our best to identify opportunities for our applicants. However, we cannot guarantee a job to all of our applicants.
What are the standard requirements for Team1Medical’s jobs?
Most of our positions require current CPR certification, up-to-date flu shots, and applicable licenses/certifications for that position.
Some clients have additional requirements including:
- CPR certification via the American Heart Association
- Current flu shot records
- MMR or Titers
- Varicella or Titers
- Recent physical
- FIT Test
- Skills/knowledge testing
- Drug Screening
- Applicable license/certifications
How can I stay informed about open positions?
Sign up for job alerts
on our website and be sure to follow us on social media.
What types of jobs are offered through Team1Medical Staffing?
Team1Medical specializes in staffing for a variety of healthcare positions:
- Nursing – LVNs & RNs
- Diagnostic Imaging
- CMAs & Medical Assistants
- Laboratory Services
- Front Office Support – PARs & MOSs
- Billing/Coding & Collections
- Practice Management
- and more!
View all of our open positions.
Where are Team1Medical’s jobs located?
Majority of our jobs are in the Greater Houston Area. However, we do occasionally have a position open outside of Houston, Texas. View current our open positions.
How often should I contact your office after an interview?
Stay diligent. We recommend you contact our office by phone or email once a week to update your availability in our system; either contact your recruiter directly or email email@example.com
I’ve just left my interview with a client company. What should I do now?
One of the most important parts of an interview is the follow-up. Immediately after your interview, contact your recruiter. Additionally, send a thank you note to everyone you spoke to in the company (even your recruiter!) – an email will do, but a handwritten note is always preferable. Whether you get the position or not, Managers tend to remember candidates who follow up.
What should I wear to my interview with a recruiter or employer?
Dress for success! It is important to wear professional attire for an interview.
Appropriate attire includes:
- Pressed solid color scrubs
- Button-down shirts or blouses
- Dress slacks, skirts or sheath dresses
- Dress shoes and socks, closed-toed heels or flats
- Hair should be groomed, and dyed hair should be a natural color
- Fingernails should be kept at a conservative length and only be painted with conservative colors, if at all
We recommend you avoid the following:
- Excessive make-up
- Heavy perfume/cologne
- Large/excessive jewelry
- Leggings or Yoga Pants/Athletic Wear
- Sandals/Flip flops
- Exposed tattoos or body piercings
Remember, your Recruiter is your advocate. It is important that you make a strong first impression. Additionally, many of our clients do, in fact, consider Team1Medical temporaries for full-time positions, so it only makes sense for you to present your sharpest image while you’re interviewing and on assignment.
If you are uncertain about wearing a specific outfit, or if you simply have questions about proper business attire, give us a call, we’ll be glad to help you!
What do I need to bring with me to my interview at Team1Medical?
When you come in for your initial interview with a recruiter at Team1Medical, we ask that you bring with you the following items:
- A hard copy of your resume.
- Proper forms of ID for the I-9 Form.
- Your list of references and their contact information
- Your disclosure form (this will be sent to you)
- Samples of your work, if relevant and appropriate. Never discuss or show proprietary information.
- Copies of any relevant certificates, diplomas and/or training.
Direct Hire Placement
If I accept a direct hire with your client, will I be paid by the client or by Team1Medical Staffing?
If you are placed with one of our clients on a direct hire basis, you will be paid by the client company and earn benefits (if applicable) according to their payroll calendar. Ask your recruiter for more details.
Temporary / Temp-to-Hire Assignments
How soon can I start working?
Job availability changes daily. Once your application process is complete, you will be considered for positions based on your preferences, skills, and experience.
If I accept a temporary or temp-to-hire assignment, how soon will I be paid?
If you start on a Monday for instance, then you should expect payment the following Friday. We pay our employees on a weekly basis, and pay is guaranteed every Friday by noon if your hours worked on assignment are submitted on time. We offer payment in the form of direct deposit or by a pay card.
Will I receive an ID Badge?
Yes. Some clients issue their own and for others, we issue a badge.
What if I am not interested in a certain position when it is offered; is it all right to turn it down?
Of course. Not every job is going to be the right fit. We believe both client and candidate should mutually benefit from a working partnership. If you are not interested in a position, you are free to decline. We will continue to offer positions to you based on your skills and preferences.
What if I am on an assignment and decide it is not for me?
We realize that not every job is a good fit for you; sometimes you do not know that until you have tried the position. If that is the case, please contact your recruiter right away.
If you decide you cannot see the assignment through to completion, we ask that you give us at least 3 business days’ notice. Please review your handbook regarding this policy.
What should I do if my job duties are different than those that were described to me?
Please notify your recruiter immediately, especially if safety is a concern.
What is the policy if I’m unable to report to work or will be in late?
Communication is key! Please contact Team1Medical right away if you will be late or cannot report to your assignment. If you cannot get your recruiter on the phone, any team member in our office can assist you. Open communication is critical to our mutual success as we ensure that your needs and those of our clients are continued to be met.
Who do I work for, Team1Medical or the client company I am placed at?
Team1Medical is your employer. When you are placed on a temporary or temp-to-hire position, your work assignment, schedule, and rate of pay are determined by Team1Medical. Your paycheck will be issued by Team1Medical, and we provide all workers compensation, unemployment, and other benefits.
If you have any questions or problems during the tenure of your assignment, please contact Team1Medical first, so we can help find an agreeable solution.
What benefits are offered when working with your agency?
When you work as a temporary or temp-to-hire employee through Team1Medical Staffing, you are eligible to enroll in medical, dental and vision insurance, as well as discounted pet insurance, credit union membership, direct deposit, and our referral bonus program! View additional benefits here.
Who do I contact to make changes to my benefits?
If you would like a copy of your insurance enrollment, need to cancel or update your insurance coverage, please contact our Payroll Administrator at firstname.lastname@example.org
. For any questions regarding the details of your coverage, please call StaffCARE Customer Service directly at 1-866-798-0803.
Do I qualify for paid vacation or holiday pay?
Depending on the client, certain positions allow for paid time off after you have completed a set amount of hours of work. Your handbook and recruiter will provide more details.
Will I use paper timesheets or an electronic online system?
It depends on the client. Most of our employers use an electronic, online timesheet system called eConnect
, however, some employers still use paper timesheets or their own electronic timecard system. Your recruiter will discuss with you how you will track your time.
How do I register with eConnect?
You will receive a welcome letter from eConnect, prompting you to set up a username and password so you can access your timesheets.
Where can I find my pay stub history?
If you already use eConnect to submit your timesheets, you can access your pay stub history by logging into eConnect
and clicking Check History on the left-hand side of the screen. If you use manual timesheets, give us a call and we can send you a link to register with eConnect. Once you register, your check history will be available to view.
What forms of payment do you offer?
Employees have the option of selecting direct deposit or cash card to receive their paycheck.
When do I get paid?
Our employees who have selected to enroll in direct deposit will be paid every Friday. For those who elect to have their paycheck delivered by cash card, these will be issued and mailed out on Thursday afternoon, or they can be picked up at our corporate office.
When are timesheets due?
Electronic timecards are due no later than Sunday evening. However, most employees complete their electronic timecard at the end of their work week.
How do I submit a timesheet?
All employees on eConnect
will submit their timesheet through the online system. Once a timesheet is filled out for the current week ending, select “Save and Submit” on the bottom of the screen. This will notify the designated supervisor at your place of employment that your timesheet has been submitted and is awaiting their approval. Once the supervisor approves your timesheet, it will be available to your Payroll Administrator and added to the current week’s payroll. If you are using manual timesheets, these may be submitted via mail, scanned in and emailed, or dropped off at our corporate office.
When will my supervisor receive my timesheet?
If you’re using eConnect
to track your time, your supervisor will receive your timesheet once you save and submit it. If you’re using paper timesheets, you must fill out and turn in your timesheet directly to your supervisor.
Who do I contact if there is a mistake or an issue with my timesheet?
If you already submitted your timesheet, contact our Payroll Administrator at email@example.com
directly with any corrections that need to be made.
How do I change my eConnect password?
If you forgot your eConnect
password, simply click on the reset password link. If you want to update your password once already logged into eConnect, click on the Change Password link located on the left-hand side of the webpage.
If my supervisor goes on vacation, how will my timesheet get approved?
If you are unsure who to submit your timesheet to, contact our Payroll Administrator at firstname.lastname@example.org
for more information.
Who do I contact if I need to change my form of payment or update my account information?
If where I’m working is closed for a holiday or unforeseeable circumstance, do I still get paid?
It depends on the client. Certain positions qualify for holiday pay for 6 major holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas and New Year’s Day) upon completion of a set number of hours. Consult your recruiter and your handbook for more details.