New Hire Success Depends on This One Key Thing

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As an employer, you want your new employees get off to a good start so they are productive and successful. You want them to be happy that they chose your company to work for. That is why onboarding is so important. A good onboarding process can mean the difference between a good performer and someone… Read more »

Say This (Not That!) – Management Phrases You Should Adopt

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The words we use are important. They can be used to uplift and inspire, or to berate and condemn. The words managers say are important in setting the tone of the workplace they oversee, and can establish either an environment of trust and communication, or one of frustration and suspicion. Good managers tend to use… Read more »

How to Increase Patient Satisfaction Rates Through Staffing

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One may not think that a healthcare facility’s staffing and human resources efforts would have a big impact on patient satisfaction. Yet they do because when the patient-to-staff ratio favors patients, patients perceive that they are receiving more personal care and therefore their satisfaction rises. Yet other staffing and human resource factors also help increase… Read more »

8-Point Checklist for Evaluating a Medical Recruiting Firm

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If your medical practice is looking to work with a healthcare recruiting firm, naturally one of the first things you need to do is figure out which staffing service to work with. When you look at recruiting firms, what criteria should you use to decide whom to work with? What kinds of questions should you… Read more »

Your Top Employee Gave Notice – What Should You Do?

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You just found out that one of your top employees is leaving your practice. Where do you go from here? The first thing is to handle the fallout. You know that when a top performer leaves, it will have a big impact on those who remain. They will wonder what happened. It probably will have… Read more »

How Hiring Can Help You Increase Patient Care Standards

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High-quality patient care begins with the people you hire. By taking the time to identify and attract the best possible people, you can lay the groundwork for a higher standard of patient care. Recruit for Specialized Skills In what specialties have you seen a change in demand? Do you serve an aging population with increased… Read more »

How Much Does a Poor Hiring Decision Cost Your Facility?

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It’s something all hiring managers dread – making a bad hire. Like a stone tossed into a lake, the effects of a bad hire can ripple outward with far-reaching influence. A bad hire will not only cost a practice money, but also productivity and time, as well as affecting employee morale. According to the U.S…. Read more »