When working with patients, the ability to combine professionalism, skill and empathy is vital. Candidates with these skills will always be in demand. It can be tough to find candidates with the people skills required to work with patients who may be nervous or confused. Each patient comes to your facility with varying degrees of understanding of their condition or the treatment process.

Other required skills include:

  • Word processing, typing, email and general computer skills
  • Excellent written and verbal communication
  • Ability to work in a team environment
  • Strong customer service skills
  • Knowledge of basic medical terminology

Where Can You Work?

Patient relations office assistants typically work in doctor’s offices, hospitals, medical centers and ambulatory clinics. They can also work in nursing care facilities, government agencies and the military. Bilingual abilities can be a big plus in being a marketable candidate.

You’ll act as a go-between for patients and care providers, helping to interpret orders and directing patients to care resources. If you work in a doctor’s office, you will work regular business hours, but in a hospital setting may be expected to work different shifts. Depending on the size of the facility, your duties may vary to be more specialized or general as needed.

How Much Can You Earn as a Patient Relations Office Assistant?

Most recent surveys show a median pay rate of $13.00 per hour for patient services assistants. This figure can range from $10.00 to $18.00 depending on geography and experience.

What’s the Best Way to Find New Opportunities?

Work with Team1Medical! We help healthcare and medical office professionals find great jobs throughout the Houston, TX area. For a complete listing of medical job opportunities in the greater Houston area, browse our job openings or contact us today!

For a sampling of patient relations, office assistant, and medical receptionist jobs, explore the following opportunities or view all open positions on our job board:

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